The Book

about the book


Outline of Reflective Leaders and High-Performance Organizations

An organization operating in the twenty-first century is different from one that operated during the Industrial Revolution. Today’s focus is on optimizing human potential; people are the enablers of most aspects of intangible value. People develop relationships with suppliers, customers, distributors, and other third parties through which work is executed. In Reflective Leaders and High-Performance Organizations, authors Nick Shepherd and Peter Smyth take an integrated view of organizational performance that blends a focus on both outcomes and relationships.

Reflective Leaders and High-Performance Organizations suggests a framework for developing and applying an improved approach to organizational leadership and management. In addition to philosophy and conceptual approaches, it presents tested practical tools and direction. It also delivers case studies of organizations that have applied Shepherd’s and Smyth’s ideas and realized measurable improvements in the day-to-day activities of the organization, along with measurably improved outcomes from the organizational activity.

Using over twenty years of practical consulting experience as well as careers in management, Shepherd and Smyth demonstrate how effective leaders can maintain a focus on organizational tasks and outcomes and do this while building and enhancing human relationships.

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Reader Testimonials

  • "I have worked with Peter over many years with different teams in different countries, with different cultures, different missions, different purposes and different values. What ...

    Kim Stratton, Head, Group County Management & External Affairs Novartis International AG
  • "A masterful work that sheds light on how leaders can integrate seemingly opposite aspects of who they are to take their organisation’s performance to new ...

    Stewart Desson, Ph.D (cand.), CEO Lumina Learning
  • "Through the incorporation of Peter and Nick’s work, we have been able to transform our company to meet the demands of the ever-changing, global economic ...

    Tim Walter, President and CEO, E.F. Walter Inc.
  • "This work is of critical importance to today’s leaders and top performing organizations if they hope to be competitive in the future. Everything we achieve ...

    Lynda Shephard, Manager, Ontario Public Service